![]() Also, confirm that you have set the MediaHint DNS in your device’s connection settings. If you are using the DNS configuration on any device: make sure that you have activated your current public IP address in the “DNS Settings” tab of “My Account.” This is what we use to verify your account on each of your devices. Refresh your browser window or visit the site again and attempt to view the content. This will fetch the latest configuration. If you are using the browser extension or Windows application: Turn MediaHint to the off position, clear your browser cache and then turn the extension back on. If you’re not sure you’re viewing a supported channel, please view our channel listings. Either MediaHint is not configured correctly on your device or the channel you’re trying to view is not supported. Make sure you are logged in at and you have either a valid trial account (non-expired) or a paid subscription.
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